Generate 8D reports with an AI quality colleague
From customer complaint to closed 8D — D0 to D8. QOS drives containment first, then root cause (5 Why + Ishikawa), corrective actions, and writes the customer-facing report in your OEM’s format (VW 8D-Bericht, Stellantis SCAR, Ford G8D).
Built by a Production Quality Leader · IATF 16949 · VDA · EU data
We store demo questions anonymously (no identity) to improve QOS · on signup your conversation carries into your account · EU data
3 messages free · no signup · no credit card
An AI 8D report generator that does it the right way round
Containment before root cause
QOS always confirms parts are contained and the customer is protected before chasing cause — the #1 thing rushed 8Ds get wrong.
D0–D8, step by step
Team, problem description (5W2H), interim containment, root cause (5 Why / Ishikawa), permanent corrective actions, implementation, prevention, closure.
Your OEM’s format
VW 8D-Bericht via CATS, Stellantis SCAR, Ford G8D — QOS knows the format your buyer expects (verify exact deadlines in your CSR).
Writes the customer email
Drafts the containment confirmation and the report text in your customer’s language and tone — you review and send.
8D (Eight Disciplines) is the standard structured problem-solving method for customer complaints in automotive. What separates a real 8D from a box-ticking one is the order: containment (D3) protects the customer before you spend days on root cause (D4).
QOS drives that order. It confirms quarantine and customer protection first, then walks 5 Why and Ishikawa to a verified root cause (system, not person), proposes permanent corrective actions with owners and dates, and writes the report in your OEM’s expected format.
Free demo — 3 messages, no signup. For full 8D cases with PDF export and your customer formats saved, create a free account.
FAQ
- Does it follow the real 8D structure (D0–D8)?
- Yes — D0 through D8, with containment confirmed before root cause.
- Which OEM formats does it know?
- VW 8D-Bericht (CATS), Stellantis SCAR, Ford G8D and a generic 8D. Always verify exact timing and fields in your customer’s CSR / portal.
- Can it write the customer report?
- Yes — it drafts the containment confirmation and the report text. You review and send; final responsibility stays with the quality engineer.
- Is it free?
- The chat above is free — 3 messages, no signup. A full account is 30 days free with no credit card.
Try it on a real case — free, no signup
3 messages free in the chat above. Create an account and your conversation carries into your first case. 30 days free, no credit card.